Terms & Disclaimer
By accessing PaulHackettCoaching.com or purchasing, registering for, or participating in services offered by Paul Hackett Coaching, you acknowledge and agree to the following terms and disclaimers.
Coaching Services
Paul Hackett Coaching provides professional coaching, Christian coaching, leadership development, personal development, Neuro-Linguistic Programming-based coaching techniques, assessments, workshops, and related educational services.
Coaching is a collaborative process intended to support awareness, personal development, goal setting, decision-making, behavioral change, leadership development, accountability, and intentional action.
Coaching Is Not Therapy or Mental Health Treatment
Coaching is not a substitute for treatment provided by a qualified:
- Physician
- Psychologist
- Psychiatrist
- Licensed mental health counselor
- Licensed clinical social worker
- Addiction treatment professional
- Other licensed healthcare professional
If your needs fall outside the appropriate scope of coaching, you may be encouraged to seek assistance from an appropriately qualified professional.
Emergencies and Crisis Situations
Paul Hackett Coaching is not an emergency, crisis intervention, or suicide prevention service.
If you believe you or another person may be in immediate danger, contact 911 or the appropriate emergency service.
In the United States, you may also call or text 988 for the Suicide & Crisis Lifeline.
Neuro-Linguistic Programming
Paul Hackett Coaching may use Neuro-Linguistic Programming, or NLP, as part of coaching and personal development services.
NLP is used as a coaching methodology and educational framework. It is not represented as medical or psychological treatment and should not be interpreted as a substitute for licensed healthcare or mental health services.
Individual experiences and outcomes vary.
Christian and Faith-Based Coaching
Paul Hackett Coaching approaches personal growth and transformation from an explicitly Christian perspective.
Coaching may include:
- Scripture
- Prayer
- Christian reflection
- Biblical principles
- Discussions of faith, purpose, calling, values, and spiritual growth
NLP and other coaching tools are used within that Christian framework. They are not presented as Christian theology in themselves.
Clients are encouraged to exercise their own judgment, prayer, discernment, and responsibility regarding personal decisions.
No Guaranteed Results
Paul Hackett Coaching does not guarantee any specific outcome.
Testimonials, examples, client stories, or descriptions of results represent individual experiences and should not be interpreted as promises or guarantees that another client will achieve the same result.
Your results may depend on many factors, including participation, effort, circumstances, decisions, consistency, and implementation.
Personal Responsibility
Coaching is collaborative. You remain responsible for:
- Your decisions
- Your actions
- Your physical and emotional well-being
- Whether and how you implement coaching ideas
- Obtaining appropriate professional assistance when needed
You should not delay or discontinue medical, psychological, legal, financial, or other professional care based solely on information received through coaching or this website.
Educational Information
Information provided through the website, coaching materials, articles, videos, workshops, downloads, or other resources is for educational and personal development purposes.
Nothing on the website should be interpreted as individualized medical, mental health, legal, tax, financial, or other licensed professional advice.
Assessments
Assessments used in coaching are intended to support awareness, reflection, communication, or development.
Unless specifically identified otherwise, they should not be interpreted as clinical diagnostic instruments or medical or psychological evaluations.
Payments
Fees for coaching programs, sessions, workshops, or other services will be disclosed before purchase or enrollment.
Specific payment schedules, installment arrangements, cancellation policies, refund terms, and other financial conditions may be contained in the applicable registration form, coaching agreement, invoice, or program terms.
Those specific written terms govern the applicable purchase or engagement.
Scheduling and Cancellations
Appointment scheduling, rescheduling, missed-session, cancellation, and related policies may vary by service or program.
Any terms included in your coaching agreement, registration materials, or program documentation will apply to your engagement.
Confidentiality
Paul Hackett Coaching seeks to handle coaching conversations with discretion.
However, coaching is not the same as psychotherapy, legal representation, medical care, or another relationship that may carry legally recognized professional privilege.
Confidentiality may also be limited when disclosure is required by law or when there is a serious concern regarding safety.
Any additional confidentiality provisions contained in a signed coaching agreement will also apply.
Online and Virtual Services
Some services are delivered through Zoom or other online platforms. Participants are responsible for:
- Maintaining an appropriate internet connection
- Protecting access to their devices
- Selecting an appropriately private setting
- Understanding the privacy limitations inherent in electronic communications
Technology interruptions or third-party platform failures may occasionally occur.
Intellectual Property
Unless otherwise indicated, website content, coaching materials, worksheets, exercises, presentations, written resources, graphics, program materials, and other original content provided by Paul Hackett Coaching are protected intellectual property.
Materials may be used for your personal use in connection with the service for which they were provided.
They may not be copied, reproduced, distributed, published, sold, taught, licensed, or used commercially without written permission.
Testimonials
Testimonials appearing on the website or in promotional materials reflect the experiences and opinions of the individuals providing them.
Results vary, and testimonials do not constitute a guarantee of future performance or outcomes.
External Links and Resources
The website may link to third-party websites, books, videos, organizations, resources, products, or services.
A link does not necessarily constitute endorsement of every statement, practice, product, or service provided by that third party.
Paul Hackett Coaching is not responsible for third-party content, availability, security, or privacy practices.
Website Availability and Accuracy
Reasonable efforts are made to provide useful and accurate information. However, website content may occasionally contain errors, omissions, outdated information, or technical problems.
Content may be modified or removed without notice.
Limitation of Liability
To the extent permitted by applicable law, Paul Hackett Coaching is not responsible for indirect, incidental, consequential, or special losses arising from reliance on website content, participation in coaching, use of third-party services, or personal decisions made by a visitor or client.
Nothing in these terms is intended to exclude responsibility that cannot lawfully be excluded.
Changes to These Terms
These Terms & Disclaimer may be updated from time to time. Updates will be posted on this page with a revised effective date.
Contact
Questions regarding these terms may be submitted through the Paul Hackett Coaching contact page.